COVID-19 Update: Due to the Victorian Government's COVID-19 lockdown restrictions, we are experiencing pick up and delivery delays. We thank you for your patience.
For international deliveries there is currently an additional $2.50 COVID-19 and exchange rate surcharge on all deliveries, please see https://blog.sendle.com/coronavirus-update for more information.
All domestic parcels are being shipped with Australia Post, while our tracked international delivery partner is Sendle Australia. Untracked International orders are also sent with Australia Post.
Most of our domestic parcels are still being delivered within their usual time frame, however there may be delays of up to 5 days.
Sendle and Australia Post International are experiencing international delivery delays in all destinations due to flight cancellations and government restrictions because of COVID-19. Many parcels are being delayed by up to 2 weeks, although some countries are experiencing major delays of up to 6 weeks.
If you'd like more information specific to your country please see here.