C U R R E N T P R O C E S S I N G T I M E
As each item is individually handmade to order, please allow up to 3-5 business days for your order to be made before it is shipped. Please note, during busy periods the processing time may be longer.
D O M E S T I C S H I P P I N G
Shipping starts at $9.95 for tracked domestic orders within Australia, and increases depending on the weight and size of the parcel. Domestic orders are shipped via Australia Post, and all include tracking. Untracked Shipping is available and starts at $4.00, however, we are not responsible for any lost packages if untracked shipping is selected at the checkout.
Small Parcels (up to 500g) - $9.95 (Tracked)
Medium Parcels (up to 1kg) - $13.20 (Tracked)
Large Parcels (up to 3ks) - $16.35 (Tracked)
Extra Large Parcels (up to 5kgs) - $19.50 (Tracked)
Express - from $12.95
Please allow 2-6 business days for your order to arrive within Australia. Please Note: There may be minor delays with public holidays depending on the state or territory.
I N T E R N A T I O N A L S H I P P I N G
International Shipping starts at $14.45 AUD ($9.90 USD) and increases depending on the weight and size of the parcel. All International orders are shipped via Sendle, and include tracking.
Small Parcels (up to 250g) - $14.45 AUD (Tracked)
Medium Parcels (up to 500g) - $20.37 AUD (Tracked)
Large Parcels (up to 1kg) - $30.49 AUD (Tracked)
I N T E R N A T I O N A L P O S T A G E T I M E S
New Zealand | 4-6 working days
North America, Western Europe, Asia and the Pacific | 6-13 working days
Rest of the world | 10-15 working days
Please Note: There is always a possibility of delays due to customs which is out of our control. Some International orders may incur a customs fees (this is very rare), however, it is up to the customer to pay this fee.
R E T U R N S
Due to the custom nature of our accessories we cannot accept returns or exchanges for change of mind purchases or incorrect sizing.
L O S T I N T H E P O S T
If you selected the UNTRACKED option and your parcel is lost in the post, we will not cover any losses as we do not receive a refund for lost untracked items. We strongly recommend you purchase the tracked option at checkout.
If your parcel is lost and you selected the tracked option, please email us at email@example.com